Return & Refund Policy

Last Updated: October 17, 2026

At Bengal Bazaar, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

Our products can be returned within 7 days of delivery for a full refund or exchange, provided that:

• The item is unused and in the same condition as received
• All original packaging and labels are intact
• The return is initiated within 7 days of receiving your order
• The item is not a customized or personalized product

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (food items, honey, pickles, etc.)
• Personal care products that have been opened or used
• Customized or personalized items
• Digital downloads or software
• Gift cards

Refunds

Once we receive your returned item, we will inspect it and notify you of approval or rejection. If approved, your refund will be processed within 7-10 business days to your original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or refund at our expense.

Return Process

1. Contact our customer service team at info.dmroyventures101@gmail.com
2. Provide your order number and reason for return
3. Receive return authorization and instructions
4. Package the item securely with all original materials
5. Ship the package to the provided return address

Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases of damaged or defective items where we will cover the cost.

Exchanges

We offer exchanges for the same item in a different size or color, subject to availability. Please contact us to initiate an exchange.

Contact Us

For any questions about our return policy, please contact us at:
Email: info.dmroyventures101@gmail.com
Phone: 98364667105
Hours: Monday-Friday, 9AM-6PM IST